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How can I be notified of new items or when items are back in stock?
How can I find products by my particular need?
Where is the Paypal option for payment?
I wanted to buy an item, but I see that it's 'On Hold'. What does that mean?
I saw an item for sale, but now I can no longer find it? What happened?
Do you accept credit cards?
What does it mean when I read "this product will need lead time for delivery"?
My hair is relaxed, colored, and/or chemically treated. Can I use these herbs on my hair?


How can I be notified of new items or when items are back in stock?
Join our mailing list! Just send us an email to ayurnatural@gmail.com to be added. Customers who have purchased with us will automatically be added. You can unsubscribe at any time by shooting us a quick note at the same address. We hate spam and will not spam you nor will we sell your email address EVER!

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How can I find products by my particular need?
You have two choices. 1) You can click on the 'Categories' link at the top of the page and go through the list of items shown or 2) You can just use the search function located at the top of the Home page, or any page, enter your keyword(s), and watch the products that fit come up!

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Where is the Paypal option for payment?
Upon checkout, there is a button labeled "Alternative Checkout". Select that option, enter your shipping information and then you will see the option to choose Paypal as your method of payment.

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I wanted to buy an item, but I see that it's 'On Hold'. What does that mean?
In order to make sure we are presenting accurate information and giving you the best buying experience, we will from time to time perform updates to our listings. During this time, the item will be "On Hold" from purchase. It is available in stock and will be back on sale when the item the updates have been completed.

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I saw an item for sale, but now I can no longer find it? What happened?
With this platform, when an item is out of stock it becomes hidden from viewing. Once it is in stock again, the listing becomes viewable again. Also, when you browse the categories, you will see some categories showing a (0) next to the name. That is another indication that the item is one that we carry, but currently out of stock. In the About Us section, you will see the list of items that are currently out of stock. To keep up to date of when items will be made available, check there or you can join our mailing list by sending a message to ayurnatural@gmail.com

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Do you accept credit cards?
Credit card payments can be made safely and securely through Google Checkout or through Paypal. Please note, that you can also use your credit card to pay through Paypal WITHOUT registering for a Paypal account.

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What does it mean when I read "this product will need lead time for delivery"?
It means that some products will have to come from our warehouse facility for shipment where it may take a little more time to process, typically an extra day or two longer than normal. It is our commitment to have these types of orders shipped within a week of purchase.

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My hair is relaxed, colored, and/or chemically treated. Can I use these herbs on my hair?
Yes, you can. However, we always recommend that you do research on what methods will work best for your hair as hair that has been chemically treated has different needs. No two heads are exactly alike and what works for one will not work for all.

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Last Updated: 16 Dec 2010 12:00:59 PST home  |  about  |  terms  |  contact
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