Free Shipping is for US based customers only. Costs of shipping will be refunded to the buyer through method of payment within 24 hours of charge.
*** PAYMENT POLICY ***
We accept payments through either PayPal or Google Checkout.
Note -- You can also use your credit card to pay using Paypal without signing up for an account with Paypal if this is a concern to you.
We will accept money orders and cashier's checks for payment when orders are placed over the phone and for US customers ONLY! Please be aware that orders with money order payments will not be processed until the money order is received
C.O.Ds and personal checks are NOT accepted.
For customers paying with Paypal --- Payment is expected PROMPTLY or your order will not be processed for shipment. If payment is not received within the day, it will be canceled out of the system. We do not allow for later payments of orders.
*** RETURN POLICY ***
We will accept returns on most products within 7 days of delivery EXCLUDING our cassia, indigo, rajasthani, hibiscus, and fenugreek powders, which are non-returnable. All items must be unopened, unused, and in the condition that they were delivered in order to receive proper credit. Return shipment costs will be the buyer's responsibility. We do not accept returns of products after 7 days.
*** SHIPPING POLICY ***
Once an order is received and payment complete, the order will be fulfilled and ready to ship within 3 business days. You will receive a notification of shipment. If for whatever reason there will be a delay in fulfillment beyond 3 business days, we will notify you to let you know.
Business days are Monday thru Friday, excluding any US holidays that fall on those days. Shipping days are Monday thru Friday. Orders that come in Saturdays and Sundays will be processed for shipment the next business day.
US Domestic Customers
-- We send all of our packages through United States Postal Service (USPS) with tracking numbers that you will receive upon shipment notification.
-- US Customers have the option of Parcel Post, First Class, or Priority Mailing. Typical delivery will range from as fast as 1 day to as long as 9 days, as delivery time will be dependent upon method chosen at checkout.
-- Priority Mailing can be sent in Flat Rate boxes to save on shipping costs. If the selection for Priority Flat Rate does not appear, please select the next closest shipping cost and indicate that you want Priority Flat Rate shipping. Provided the order will fit in the Flat Rate box (medium or large only) then we will make the necessary adjustments post sale.
-- All international orders will be shipped via US Postal Service. Typical delivery time can be between 1-2 weeks. But further delays do happen for reasons beyond our control.
-- Once an order has been shipped from our facility, we are no longer responsible, as mail delays are beyond our control.
-- Customs fees vary by country. The customer is solely responsible for any customs duties or taxes associated with their purchase.
For ALL CUSTOMERS - Please be aware that once packages are in the hands of the USPS, we are no longer responsible for those packages. Lost, stolen, or damaged packages will not be our responsibility. If you have a concern over this occurring, USPS offers insurance for purchase. We will not be responsible for wrong addresses provided to our system. We will be happy to reship the order once the prior order is received and when the buyer pays for reshipping.
USPS offers a delivery confirmation system WHICH IS NOT THE SAME as a standard tracking system. There are times when the package status will not be updated by USPS until actual delivery. Inquiries concerning location of a package after a delivery confirmation has been received should be directed to USPS.
*** PRICING POLICY ***
Prices are subject to change without notice.
DISCLAIMER: The information here at AyurNatural Beauty is for informational purposes only and is not intended to act as a substitute for a professional health care practitioner's advise. The products and the claims made about specific products on or through this site have not been evaluated by AyurNatural Beauty or by any FDA authorities and not approved to diagnose, treat, cure or prevent disease. For specific medical advice, diagnoses, and treatment, please consult your doctor. We will not be liable for any complications, injuries or other medical accidents arising from or in connection with the use of or reliance upon any information on this web site.